Reference

Open metabet Privacy Policy for India

Read how we collect, use and keep personal data when you open an account, browse the pages, or add payment details.

CookiesDevice recordsLocal lawUPIPaytm
Explore the lobby Read FAQ
metabet Open metabet Privacy Policy for India
HELP CHANNELS

Switch to support for privacy help

If you want a copy of your data, need a correction, or want us to explain a consent choice, use the channel that suits you best.

Privacy email Send a message when you want access to your data, a correction, or a plain-English explanation of a policy point. Include your account email so we can match the request to the right record.
In-app chat Open chat from your signed-in account if you need a quicker route for cookie questions, account changes, or a payment record check tied to UPI, Paytm or PhonePe.
Written request If you prefer a written request, send it with the change you need and the contact details on file. We use that to verify the account before we respond.
PROTECTION PRACTICES

Explore how we protect your data

Our policy handling starts with data minimisation: we ask only for what we need, and we keep it for the shortest period that fits the purpose.

Data capture

We collect account details, device signals and support messages only to run your profile, handle access, and complete requests. If you submit payment references through UPI, Paytm or PhonePe, we use them to reconcile the record and keep the trail accurate.

Cookie use

Cookies help us remember sign-in state, language choice and session security. You can clear them in your browser, but some parts of the page may then ask you to sign in again or repeat a check.

Account security

We use login logs, device checks and change alerts to spot unusual access. If something looks off, we may ask for extra verification before letting the account change or a sensitive request go through.

Retention

We keep data only as long as it serves the stated purpose, a dispute, or a legal duty. After that, records are removed, anonymised or archived under the retention rules that apply.

Access requests

You can ask for the personal data linked to your account and for corrections where the law allows it. We may need to confirm identity first so the record goes to the right person.

Change requests

If your name, email or contact number changes, send the update with enough detail for us to locate the account. We then replace the old detail and keep the change log that the law or audit process requires.

Open common privacy questions

These questions cover how we collect data, what you can ask us to change, and how long we keep records. If your question touches access, correction or deletion, we handle it where local law permits and we may ask for identity checks before making an update. For payment references, we only use the details tied to the account action you made.

We collect the account details you enter, login history, device signals, cookie data and the payment references needed to process an action. We use only what is needed to keep your record accurate and secure.

Cookies help remember sign-in state, page settings and session checks. Clearing them is your choice, though you may need to sign in again or repeat a security check on the next visit.

Yes. You can request the data tied to your account, and we will respond where local law permits. We may ask for identity confirmation first so the copy goes to the correct person.

Yes. Send the updated name, email or contact number with enough context for us to find the account. We then replace the old record and keep the change log required by law or audit.

We keep records only for the time needed to deliver the service, handle a dispute, or meet a legal duty. After that, we remove, anonymise or archive them under the retention rules that apply.

Use privacy email, in-app chat or a written request, depending on what suits you. Include your account email and any relevant payment reference so we can route the request without delay.

Only the payment references needed for reconciliation, support and legal duties stay linked to the account. We do not keep extra payment data unless it is needed for a request or a required record.

Related Pages

metabet Casino Register Release the Kraken Book of Gold